How can we help?

Home > Accounts/Prices

Are these prices in local currency?

The prices you see in your reseller portal are in your local currency.

How can I increase or decrease my project inclusions?

Please send an email to team@globitalmarketing.com

What are dream profiles?

Dream profiles are your ideal profiles or the profiles that you want to achieve.

Do you suggest that I add the Project before sending a quote to my Client?

We suggest that you do all your Client pitches before you load a Project. As you will be able to set expectations for project timelines and costs.

How often do you increase your prices?

It really depends on the costs that we incur. It may be annually or every 2 years.

I require clarification on billing and reselling price markups. Who do I speak to?

[Please book a meeting with the Client Services Team: https://calendly.com/globitalcs/meet](https://calendly.com/globitalcs/meet)

Can I get a whitelabel copy of your pricelist?

We do not offer that service at the moment. You may however use our design and copywriting services to recreate the pricelist for your brand.

How can I check my billing history?

Please send an email to accounts@globitalmarketing.com

I received a credit voucher. How can I add it to my account?

The credit will automatically be applied on your month-end bill. However, it is always safe to mention that you received a voucher with the team assigned to you in Basecamp.

What's the currency used in your pricelist?

It depends on which Portal you have signed-up for. If you signed-up through the Australian Portal, the prices are in AUD. If you signed-up through the South Africa Portal, the prices are in ZAR. The same is true with other regions.

I want to know my running bill. How can I check that?

Please send an email to accounts@globitalmarketing.com

I stopped a project in the middle of the month. How should I know my total charge?

Please send an email to accounts@globitalmarketing.com

How do I pay my bill?

Your invoice will be sent to you at the end of each month. From there, you may select a payment method that is most convenient for you. Should you have questions regarding your invoice, please send an email to accounts@globitalmarketing.com

Why are your charges so low?

We offer wholesale services which is why we provide low pricing to our agencies.

I see some charges in my invoice are erroneous. What should I do?

For questions regarding your invoice, please reach out to accounts@globitalmarketing.com

How does pricing work?

We charge on a monthly basis and we also offer different packages to our clients. Please review our Pricelist in your Portal for the pricing scheme (Home > Pricelist).

I have questions regarding my invoice. To whom should I reach out to?

For questions regarding your invoice, please reach out to accounts@globitalmarketing.com